Job Description

MSIG USA is the U.S.-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a presence in more than 40 countries and regions. Leveraging over 350 years of heritage, MSIG USA offers commercial insurance solutions that address our clients’ unique risks with financial strength, expertise, and a global footprint. Summary/Job Purpose Responsible for supporting the underwriting process for property coverages. Under minimal supervision provide technical underwriting and administrative support for assigned new and renewal accounts, including collecting data, account setup, rating, producing quotes and binders, issuing policies and endorsements, and proactively ensuring the process is handled efficiently and accurately. Provide underwriters with required reports and analysis. Essential Functions Collect and reconcile new and renewal submission information to prepare policy/account files for underwriter review with minimal direction in accordance with company underwriting guidelines and standards. Review and analyze account information for necessary underwriting data (exposures, loss information, driver information, financials, loss control reports, etc.) and communicate with brokers for missing information. Review, analyze and accurately input financial and statistical information into the appropriate system(s) to provide timely and accurate quote (pricing), policy, reinsurance, endorsement processing. Maintain various databases to ensure all systems accurately reflect updated account information/documentation in accordance with company underwriting guidelines. Interpret data and set up accounts in appropriate system(s) ensuring accuracy, often working directly with the underwriter. Produce quotes and binders for new and renewal accounts/policies with minimal guidance from the underwriter. Complete all aspects of reinsurance tasks per underwriting guidelines with minimal supervision. Review and analyze accounts for reinsurance placement, organize information and accurately input data into required system, obtain required underwriting data from client, and manage all aspects of the risk account from submission to document issuance. Perform quality control checks to ensure data accuracy and maximize the integrity, quality, and usability of information, thereby minimizing discrepancies encountered by other departments. Proactively problem‑solve to meet and exceed client/broker expectations with internal standards. Work on identifying process/system improvement concepts and critical success factors for achieving high results in Operations. Provide excellent customer service in a timely and professional manner to internal and external customers including, but not limited to, underwriters, operations, agents, and brokers to facilitate the processing of business with current and prospective accounts. Respond to brokers’ service requests for loss runs, endorsements, etc.; ensure all appropriate documentation is received and troubleshoot transaction processing issues with the Operations Department. Research and assist in resolving inquiries generated from internal and external customers. Participate in broker/agency visits, loss inspections, etc., per underwriter’s recommendation. Order and retrieve Risk Engineering reports as necessary based on underwriting criteria, review inspection reports, summarize and highlight key elements based on existing underwriting data, and follow up on recommendations to ensure compliance with MSIG risk management standards. Accurately enter data into Cat Modeling Template and submit to the Cat Modeling Team. Analyze output for catastrophe management and improve underwriting decisions. Provide the underwriter with base analysis (e.g., flood zone information, if included). Process and issue mid‑term premium and non‑premium bearing endorsement transactions within threshold, referring all material change endorsement requests to the appropriate underwriter for sign‑off and approval. Document all systems/account files within established due dates, demonstrating the ability to effectively manage, organize, and prioritize multiple tasks. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Required College degree with emphasis on insurance, business, or accounting preferred. 3+ years of experience at an insurance or reinsurance company with emphasis on analytic functions in underwriting support, underwriting, and/or accounting preferred. Working knowledge of rating and pricing models, insurance, and reinsurance for all lines of business. Understanding of principles and processes for providing excellent customer service, meeting established time and quality standards, and ensuring internal and external customer satisfaction. Why Join MSIG USA? At MSIG USA, strength comes from experience and vision. Backed by a 350‑year global legacy, we are forging a path in specialty insurance with stability and discipline that define our foundation. We focus on innovation that matters: data‑driven, client‑focused, and built for long‑term impact. You’ll join a company that values performance, integrity, and purposeful growth. Your role is more than a job—it’s a commitment to delivering excellence alongside a high‑performing, collaborative team. Competitive Compensation Package Competitive salary commensurate with experience along with a performance‑based bonus. SALARY: The estimated salary range for this position is $55,000.00 – $90,000.00 per year. This is a good‑faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job‑related factors. Additional Benefits Healthcare and Retirement Benefits Comprehensive medical, dental, and vision coverage 401(k) with a generous employer match and profit‑sharing contribution Wellness incentive program Life and accidental death and dismemberment (AD&D) insurance Flexible spending programs Short‑term and long‑term disability plans Additional Benefit Programs Paid time off program Paid charitable leave Paid parental leave Tuition reimbursement program Personal insurance (auto/homeowners) discounts Equal Employment Opportunity It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr

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